This Privacy Policy explains how “Ponas Augintinis”, MB (“we”, “our”, “company”) collects, uses, and protects personal data when you use our website ponasaugintinis.lt and the services provided on it. It is important to us that you understand what data we collect, why we do it, and what rights you have.
If you have any questions or would like to exercise your rights, you can contact us by email at: labas@ponasaugintinis.lt.
1. Who We Are
“Ponas Augintinis”, MB is a company that operates a platform for pet care and grooming service providers in Lithuania. Our website allows these businesses to join the platform, manage their service information, and receive inquiries or bookings.
Our contact details:
Company name: “Ponas Augintinis”, MB
Company code: 307412486
Registered address: V. Nagevičiaus g. 3, LT-08237 Vilnius
Email: labas@ponasaugintinis.lt
2. Who This Policy Applies To
This policy applies to everyone who uses our website ponasaugintinis.lt, including:
website visitors,
registered users (business representatives and clients),
service providers who submit their business information on our platform.
This policy does not apply to third-party websites or services that you may access through links provided on our website.
3. Complaints and Updates
We may periodically update this Privacy Policy to comply with legal requirements or reflect changes in our operations.
You will always find the latest version on our website.
If you believe that your personal data is being processed unlawfully, you may contact us or обратиться to the State Data Protection Inspectorate (VDAI).
4. What Data We Collect
We collect only the data necessary to provide our services and ensure the proper functioning of the website.
This may include:
Account data: first name, last name, email address, phone number, password.
Business data: service names, descriptions, working hours, location, photos, employee names and, if chosen, their photos.
Booking data: contact information, selected service, date, time.
Technical data: IP address, device type, browser information, cookies.
Communication data: correspondence with us via email or contact forms.
5. Why We Collect Data
We collect data in order to:
provide you with access to the platform’s features;
allow service providers to manage their business information;
display your business on our platform to users;
allow users to submit inquiries or bookings;
maintain communication when necessary (e.g., booking confirmations or questions);
fulfill legal obligations (e.g., accounting or tax purposes);
send news and offers if you have agreed to receive them.
6. Legal Basis for Processing
We process personal data on the following legal grounds:
when it is necessary for the performance of a contract (e.g., when you use our platform);
when we have your consent (e.g., to receive newsletters);
when required by law (e.g., accounting obligations);
when necessary for our legitimate interests (e.g., ensuring website security).
7. Data Retention Period
We retain your data only as long as necessary.
For example:
account data is stored while your account is active;
booking and payment data is stored as required by law (e.g., accounting records for 10 years);
marketing consents are stored until you withdraw them.
When data is no longer needed, it is securely deleted or anonymized.
8. Cookies
Our website uses cookies to improve your experience—for example, to remember logins or display relevant content.
You can change your cookie settings in your browser at any time.
More information will be provided in a separate Cookie Policy.
9. Marketing
If you consent, we may send you news or offers about pet care services and promotions.
You can opt out at any time by clicking the unsubscribe link in the email or by contacting us.
10. Who We Share Data With
We share only the data necessary to carry out our activities. This may include:
IT service providers (e.g., website hosting or data storage services);
public authorities when required by law.
We never sell your data to third parties.
11. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the following rights:
to receive information about your data;
to request correction or deletion;
to restrict processing;
to object to processing;
to receive your data in a portable format;
to withdraw consent where it has been given.
To exercise these rights, contact: labas@ponasaugintinis.lt.
12. Withdrawal of Consent
If we process data based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
13. Data Security
We care about the security of your data and apply appropriate technical and organizational measures to ensure it is not lost, stolen, or used unlawfully.
14. How to Contact Us
If you have any questions or would like to exercise your rights, please contact us by email at:
labas@ponasaugintinis.lt